So I'm going over my receipts and I see that I was undercharged by about $15 last night at CVS.
I can totally see what happened.
I had caught $5 of it last night and told her about it, but she said no you get that too.
This is what happened, my first transaction last night I forgot to use my coupons. DOH!
So we returned those 3 things and did it again with the coupons.
It was a deal where I got $5 back in ECBs. (ECBs are like cash coupons that you can use on your next purchase.) That is what I caught. I said, "well I shouldn't get this because I am going to get it when we ring it up again." That is when she said, no I still get this too.
What I didn't catch until now is that when she returned my items, she gave me back full price. Which would have been OK if she had kept the 2 ECBs that I paid with. But she didn't, she handed those back to me to use again.
What to do?
I think I'll call the manager and try to work this out over the phone. I just happened to be over in the area when I went to this CVS, I don't usually go to this one.
YAY!!!!! Just called the manager. He thanked me for calling, he said he wasn't going to ask me to come back in. He said he would talk to the supervisor who worked last night and make sure that all the people know how to do these transactions. But I get to keep the $15 and my conscience is clear!
Do you check your receipts? I've caught SEVERAL mistakes since I've been couponing for about 1 month now.
Usually they are in the favor of the store. I use to NEVER check my receipts.
I hope you start looking if you don't already!
Looking Forward
4 hours ago
2 comments:
funny you should post this now as I was just rereading a receipt.. they were correct my calculations were not.
One of my fave web blogs is southernsavers.com as they walk you through pretty much all the stores in the area and even show you what printable coupons are out there.
There was a mistake made in our favor this weekend when we ate out. I pointed it out to the manager after we ate, and I think he was shocked that we were honest about it. He dismissed it with a smile, but I would have felt guilty had we not tried to pay the difference.
On the other hand--they recently charged me for a cantaloupe instead of a lemon at Kroger and I didn't notice until I got home. Once I get home, there's not a BIG chance I will go back to refute it. I was ticked! Check receipts AT THE STORE!
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